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Monday, March 5, 2012

How My Car Got Towed from a Hartford Parking Lot Last Saturday Night While I Was Dancing in a Club, and The Demand Letter Requesting Remibursement from LAZ Parking and the Tow Truck Operator, West Hartford Auto Center

This past Saturday night I left a Hartford dance club at just before 2 a.m. closing time and my car had VANISHED from the LAZ parking lot at Church and Ann Streets.  I had to find a cab to West Hartford, go to an ATM to get $113 cash, exact amount only, no credit cards accepted, and pay the cabbie $30 cash, to get my car back from West Hartford Auto Center.  The Greek-American cabbie told me it's a big scan, and hundreds of cars are towed this way in a scam run by LAZ and carried out by the tow company.  Here's the first few paragraphs of my letter to LAZ and the tow company, explaining why the tow was wrongful and why they owe me $133 net ($143 for cab and tow, less $10 parking event charge).  Hey, if they refuse, I'll sue them in Small Claims and investigate possible referral of the case to a Class Action specialist.

I want the money back, because I'm retired and want to keep my expenses to the bare essentials, but the experience itself was magical and adventurous for a writer.  All is fodder for those who write.

Here's the letter:

March 5, 2012

LAZ Parking Company
[Exact name and address
 to be determined from
 Hartford tax assessor's
 property records.]

West Hartford Auto Center, LLC
932 New Britain Avenue
West Hartford, CT 06110

Re: Demand for refund of $30 taxi fare and $113 towing charge (total: $143 plus legal
       interest for money wrongfully taken), less the $10 I owe you for the Event Charge
       for parking in the LAZ parking lot (Total Net Demand: $133 plus legal interest until
       you refund the money you wrongfully took from me to get my car back

Dear sirs:

         I am a 62-year-old lawyer whose car was wrongfully and illegally towed from a parking lot at the northeast corner of Ann and Church Streets, Hartford, CT this past Saturday night.

        The purpose of this letter is:

        (1) to give you a credit for the $10 "Event Parking" fee I owe you for parking my car in the unattended parking lot, AND

        (2) to demand a refund of the $30 taxi fare and $113 (total $143 plus interest at the legal rate until my wrongfully witheld money is returned to me) towing charge I incurred to retrieve my car from West Hartford Auto Center at about 3 a.m. that morning.

        Please send me $133 to reimburse me for the taxi fare and towing charge I had to pay to get my car back at West Hartford Auto Center, less the $10 Event Charge I owe you for parking in the LAZ parking lot.

        Here is why you owe me $133 plus legal interest for money wrongfully held.

        I drove up from Middletown and spent time at a club on Main Street from about 10:45 p.m. to midnight last Saturday night.  I then drove over to go to another club within a block of your parking lot at Ann and Church.  The streets were full of cars. I saw your parking lot, which then had four other cars parked in it, so I drove into your lot, parked my car in the southwest corner of your lot, parallel to Church, facing Ann Street, got out, saw no parking lot attendant in the metal booth on the north end of the lot, and went immediately south on Ann to get to the club which was my destination.

        Before I left your lot, I took a quick look around and did not see any sign saying that I could not park in your lot.  I figured your attendant had either taken a break, was playing hooky for a while instead of working, or was otherwise occupied.  I figured your attendant would probably return and collect the money when I got out of the club or, if he had left by then, put a notice on my windshield of the address to which I should send whatever parking fee I owed for using your lot, which I would have done, of course.  I did not see any sign which said "No Trespassing," or "Parking Lot Closed," or "DO NOT PARK HERE OR YOUR CAR WILL BE TOWED."  Remember, I'm an OLD man, age 62, with near-sightedness, and I was scanning the lot from the southwest corner, so I did not then see the extremely inconspicuous sign on the south side of the parking attendant's darkened booth, below its window.  Not, that is, until much later that evening, after I retrurned to retrieve my car.

        Imagine my shock and surprise when I returned to get my car at 1:50 a.m.  The lot was EMPTY.  My car and the other four cars in your lot were gone!  Stolen, I thought, by a car thief.  At that moment, I never imagined I was, instead, the victim of a White Collar Criminal LAZ Tow Job Racket.  But boy, LAZ and West Hartford Auto Center, was I in for a surprise!

        I walked around trying to find a police officer to report my car as stolen but then met a man from Burundi, who now lives in the United States, who speaks French, as I do.  We exchanged pleasantries and then he told me that he once parked in the same parking lot and his car had been towed.  He said it happens all the time and the towing company and the parking lot operator are in cahoots.  He claimed the two companies have a racket going, all over the city of Hartford.  These LAZ lots do not have signs conspiculously notifying parkers that they are not allowed to park in the lots and their cars will be towed at great expense and inconvenience to them if they park there.

        Imagine my shock and surprise when I heard these allegations, and in French yet, a language of love, not Criminal Racketeering!  I immediately wondered to myself, being a former trial lawyer, whether a valid CLASS ACTION might be brought to determine legally whether LAZ and West Hartford Auto Center were involved in a CIVIL CONSPIRACY to entrap unsuspecting parkers into thinking that they could park their cars in these empty, unattended parking lots?  Such a cause of CLASS ACTION would include the allegation, to be tested in extensive discovery that the plan all along by LAZ and West Hartford Auto Center was to tow the unsuspecting suckers' cars to West Hartford Auto Center, charge every one of them $113 CASH, NO CREDIT CARDS accepted.  Furthermore, the complaint would allege, perhaps LAZ and West Hartford Auto Center split the proceeds of all these towing charges, all for the fun, greed, and criminal profit of the allegedly conspiring civil racketeers, LAZ and West Hartford Auto Center.  Such, at least, is what the taxi driver believes, from having gotten many many fares over the years for driving many unsuspecting victims to pick up their towed cars at West Hartford Auto Center.

           Anyway, I was very cold and only had a few dollars in my pocket, along with my driver's license.  That's because I once had my wallet lifted by a pickpocket in a Middletown club.  So now, when I go to clubs, I carry as little cash as possible.  Of course, I always carry my driver's license, in the unlikely event I'll be seriously carded.  Remember, I'm a Senior Citizen, having reached the advanced age of 62 years.

           I excused myself, in proper French, bien sur (of course, in the English), and walked back to the LAZ lot where my car was missing.  Now, for the first time, I got close enough to read the FINE PRINT (for my old, 62-year-old eyes) on the two signs on the unattended parking booth in the parking lot where my car was missing.  This booth, and the signs are about 75 feet north of the spot where I had parked my car earlier.  And my view of the lower half of the south side of the booth had been blocked when I parked earlier by the other four cars which had been parked to the north of my spot in the part of the LAZ lot closest to Church Street.

            There were actually three signs, two on the south side of the booth, below the unattended attendant's window, and a much larger sign in a metal frame standing right next to the booth but facing east and west, on the north side of the unattended attendant's booth.  I had not seen ANY of these signs when I parked in the lot with the other four cars, also now missing, several hours before.  But after I left the club and returned to the Scene of the Scam to look for my car, then vanished, I examined the parking lot at a LAZ pace.  Here's what my investigtion revealed:

         There were two signs.

          There was a small sign on south side of booth.

          On the left side of the sign, below the booth's sliding window, it said:

          Welcome to Hotel Lot
          Operation Hours Mon.-Fri.
          6 a.m. to 11 a.m
          3 p.m. to 6 p.m

          All Vehicles Park at Their Own Risk After Posted Hours

         On the right side of the sign, below the booth's sliding window it said:


         Parking for LAZ Customers Only
         All Others Will be Towed at Owners Expense
         24 Hours a Day 7 Days a Week
         West Hartford Auto Center

        There was another Large Sign, next to the booth.  This sign was about 2 feet wide by 4 feet high, with very large letters and it said:

        Event Parking

              I was happy to know where my car probably was, but pretty perturbed that this was the only sign which the parking lot operator deigned to post for unsuspecting older Senior Citizens like me.  It's quite obvious to me now that LAZ has a racket going with West Hartford Auto Center, in which, like taking candy from babies, or shooting deer with an elephant gun in a children's petting zoo, LAZ knows that unsuspecting suckers, I mean parkers, will have their cars towed and have to pay $113 cold cash to get the cars back.  And LAZ probably gets some share of that $113 per car towing charge times however many hundreds of cars are towed each week from all the empty, unattended LAZ lots.  One would think that a legitimate LAZ business person would have the common courtesy to post a very large, conspicuous sign at the entrance to the parking lot, saying: "If You Park Here, Your Car WILL Be Towed to West Hartford and It WILL Cost You $113 in CASH, EXACT AMOUNT ONLY, NO CREDIT CARDS, to Get Your Car Back."

           My cell phone confirms I called West Hartford Auto Center at 2:27 a.m. to verify they had my car.  The man there notified me that I would have to give them $113 in cash to get it back.  And no, he said, they would not take a credit card.  Cash only, all others don't get their cars back.  That was an offer I could not refuse, given the fact I was an old man shivering in the cold night air, with no other way to get home that night.

            I went back and found the nice French-speaking man from Burundi with the Chicago Bulls hat.  I tried to convince his friend to drive me to West Hartford to get my wallet from the glove compartment of my car, at West Hartford Auto Center, then find an ATM to get $113 in cash, and then return to the tow place to retrieve my car.  As nice as the man from Burundi was, his friend said it was just an easy jump onto 91 South from Ann and Church Street and then 20 minutes back to Meriden, where they live.  So, I inferred from that little digression that Monsieur Burundi's friend was not interested in giving the helping hand of friendship to a French-speaking Old Man from Middletown who was standing there in the night-time cold, shivering, desperately trying to figure out how long it might take to walk to West Hartford Auto Center.

          After saying goodbye ("Bonne nuit.") in French to Monsieur Burundi, I walked off to find (hopefully) a taxi to take me to get my car.  I was concerned I might have to sleep on the cold, hard, heartless streets of Hartford for the night because I feared I did not have enough cash in my pocket to pay what I figured would be the likely cab fare to West Hartford.

          After wandering around in the concrete jungle of Hartford, I spied a taxi and ran over and got in after the Greek-American cabbie unlocked the door.  He had a mean-looking smooth-haired Pit Bull inside the driver's plastic-enclosed booth.  The cab was a large vehicle, more like a large SUV than a standard-issue yellow cab.  He asked me if I was afraid of dogs.  I said only Pit Bulls.  "But Princess is very friendly, as long as I don't get upset.  Then Princess goes wild and can bite a man's hand off.  Probably even his head," reassuringly (I guess) said the cabbie.  Before I could say whether I was reassured, Princess jumped over the plastic enclosure and started licking me all over my face and nibbling at my hands and fingers.  I was, frankly, scared sh-tless, but did not, in fact, relieve my lower intestine of its contents until I got home after springing my car from the auto center.  Fortunately, the cabbie and I got along famously.  No barking, no biting.  By either the two of us men or, fortunately, Princess the Pit Bull.

            Upon my arrival at West Hartford Auto Center, there was a girl and boy, early 20's, arguing with the tow driver about whether he could release her grandmother's car to them if they paid the towing charge of $113.  He claimed he could only release a vehicle to its lawful owner.  The girl had long dark hair, a very short dress, and over-knee high booties.  The young man she was with was argumentative.  "Look, dude. We have the keys to the car.  We MUST be in lawful possession.  Dude, just give us the fucking car," demanded the young man.  The tow truck operator, who was dealing with 5 other victims of the towing scam between LAZ and the auto center, told the young man to "chill out" or he might never get his friend's grandmother's car back.  That sort of tells you how the eveing went.

           Another scam victim (this man had parked his car near a Main Street, Hartford club, not in the same lot I parked in farther west) did not have exactly $113 and needed change from one of his twenties.  A man with this other victim was so angry that the tow driver kicked him out of the warm office at West Hartford Auto Center.  But the driver then made change with the other young man whose VW Jetta it was which had been towed from another LAZ lot.

            Finally, I paid my tribute to the scam, $113 in cold hard currency, sprung my Outback from its West Hartford Auto Center prison, and returned to the Scene of the Scam, at Church and Ann.  There I made a careful investigation of the weenie signage in the LAZ lot, and got angry.  Why, I thought, doesn't LAZ either have an attendant stand by at the lot, collecting $10 for Event Parking, or erect a very conspicuous sign which informs would-be parkers that they will pay dearly (a tow and a $113 bill, and a taxi fare of $30) if they even THINK of parking there.  Also, the sign on the parking booth which says, "All Vehicles Park at Their Own Risk After Posted Hours" implies that people are welcome, invited even, to park their cars in the lot after the parking lot closes, at their own risk.  Whether or not a fee must be paid for that privilege is not addressed by any of the signs.

            A reasonable person reading all the posted signs would conclude that he or she had a business invitation to park in the lot, after hours, at his or her own risk.  Also, from the "$10 Event Charge signage," which is the largest, most conspicuous sign in the lot, a reasonable person would conclude that the charge for after-hours parking is $10, to be paid after usage of the lot by personal check sent to LAZ.  In my case, since you owe me $143 for the taxi charge plus the towing charge, I am paying you the $10 by offset against my damages from the tow of my car.

            Please contact me at your earliest convenience, either directly or through your attorneys, about when I can expect a refund of the $133 net damages you owe me, with interest.  Or, if you do not agree you owe me the money, please let me know that as soon as possible so I can put my cause of action into litigation against you in Middlesex Superior Court, Small Claims Session.

            Thank you for your anticipated cooperation.

Very truly yours,

Robert P. Dutcher

cell 860-759-9860

Encs: Receipt for Road Service from West Hartford Auto Center, LLC
           Receipt for taxi cab fare (the cabbie made me write out my own receipt on his
           business card!)



    1. Thanks, Anonymous, for the spot-on link to that devastatingly-similar incident someone at least complained about in the online negative review of Laz Parking, Ltd.'s towing scam policy. Let's see what happens with my complaint. If they return my money, I'll probably let the matter drop. If not, I'll contact lawyer friends of mine who do class action suits to see if anybody's interested.

      All best,

      The Towed (warts and all)

    2. P.S.: For everybody who has not seen the online review, here's what it said:

      Recent Reviews for Laz Parking LTD
      1 stars
      Provided by

      Posted by shelleym on 01/17/2011
      I was going to an event at a local business (City Steam Brewery) on a Sunday night. Due to a recent snow strorm, there was nowhere on the street available for parking. I saw the parking lot on the corner where there were about 5 other cars parked. As the attendant booth was closed and the entrance wasn't closed off, I assumed it would be alright to park there. If there was an attendant we would have paid the fee to park there. I have parked there in the past without problem.

      When we came out about 2-3 hours later, my car was gone. There was a tow truck in the lot. When we talked to him, he said that they routinely tow vehicles that are parked in the lot after hours. We had to get a friend to come get us and drive us to the garage to pick up our car and wait there for an hour for the driver to show up to release our car. It cost us over $ 100 to get it back. There were at least 4 other parties also there waiting to get their cars that were towed from the same lot.

      I can now understand why Hartford is hurting for people to come to their city. With no where to park on a Sunday night. I don't see why they had to tow--What harm can be done by people parking there? If they were open, I am sure we would have all paid as we had no where else nearby to park.

  2. Why would an old 62 year old senior citizen be out on a winter Saturday at 2:00AM in the first place? Perhaps you should stay home with a warm cup of milk and a fresh pair of Depends. This is Hartford....enter at your own risk and please, consider doing something more prodcutive to do with your time.

    1. Good morning, Anonymous Senior Citizen Hater,
      Well you've asked a good question, sonny boy or Daddy's girl, whatever sex you are.
      Here's the deal. I had just gotten out of Room 960 on Main Street and decided to finish the night dancing at PourHouse on Allyn Street. So that's what I was doing.
      Now, if you're so hip and hot and in tip-top shape, why don't you just identify yourself and stop hiding behind the veil of anonymity this blog platform allows you? We can meet up at any dance club of your choice and see who's got the better dance moves. Don't think I'm kidding you, bro', or sistah', cuz' I am 62 and waiting for my first SS check, which I busted my ass nearly 36 years in the trenches of the courtrooms of the law to earn, but I still got The Moves. Now Jagger's gottem' at 68, right? That's what that dance club song is all about. How about you, bro' or sistah'? Do you have the moves to outshine my sorry old decrepit dancin'legs?
      Give me a call on my cell, 860-759-9860, or send me an e-mail at, or leave me a Comment here, or Facebook message me, and I'll be ready, willing, and able to have that dance-off with you, at a time, place, and club of your choosing. Hopefully with video recording the action so we can put it up on YouTube and let the Whole World decide who's got the better dance club act: You or This Crazy Old Dancin' Dude!!!!!!! lmfao cuz' I KNOW you don't have the BALLS to take me up on my challenge, cuz' you, sir or mademoiselle, are a Chicken Shit Anonymous Pot-Shotter! Ha-Ha-Ha-Ha
      Thanks, anyway, for reading my writing and taking time away from your TV watching to write to Grandude.

      All best,

      Your Bigger-Balled Grandude

    2. My aren't we testy? And a bit defensive at that. I'm not sure why you took such offense to my comment. You were the one who referred to yourself as a senior citizen, I was only playing along with the joke. Perhaps you are getting grumpy in your old age. In terms of your challenge, I'm confused as to what you think a dancing contest would prove or disprove? That I'm stupid and desperate enough to want to hang out with a bunch of 20 something year-olds and act like an ass in front of everyone? And then be even stupider to put it out on You Tube for the whole world to see just in case I did make a big enough ass of myself and embarrass not only myself but everyone I'm even remotely associated with? Please, I'm not that shallow or least not yet.

    3. Hey, Senior Citizen hater,
      Those who live in poorly-defended glass houses throw stones at their peril. I'm not testy, just interested in testing your dance ability. Don't worry, sonny boy, you can't hurt my feelings. Remember, I'm a lawyer, I don't have a heart and certainly no feelings. Heck, even blood doesn't run through my veins. Arteries either.
      We agree about one thing, at least. You are a confused little boy. Here's what the dance contest would prove. That I'm a much better dancer than you, probably in far better physical, mental, and psychological shape than you will ever be, except in your dreams and fantasies.
      As for hanging out with 20 year olds, they're are some very nice looking young women on the dance floor and, if your interests tend towards the Hot Young Studly Mere Mortal Men, very nice looking young men in the clubs I frequent as well. If, that is, you have the balls to do what I do. Probably not, since you don't have the balls to identify yourself here.
      As far as making an ass of myself, you're right about that. I'm also a comedian and my dancing partakes of the comic, as well as the HOT-HOT-HOT, although I always tell the kids that they're Hot-Hot-Hot but I'm Not-Not-Not.
      No, baby boy, you are NOT foolish like I am, but then again, I can tell from your barely concealed envy that you are not entirely happy with the balance you've struck in your life between the demands of your Superego and the Wishes of your Id, to use Freudian constructs.
      As for your depth, I see little evidence of any.
      Wanna do the dance competition? Got balls enough to go toe-to-toe with Grandude, dude?

      All best,

      The Man with the Big Balls

    4. Why are you so bitter? You continue to attack me for no reason at all. I was not referring to you in my response. I was stating that "I" did not want to hang out with 20 year olds and that "I" did not want to make an ass out of "myself". The world doesn't revolve around you. But if you want to claim "best dancer award" go right ahead. It doesn't bother me if you consider yourself, or actually are, a better dancer than me. It's not something I use as a benchmark to determine how successful or better of a person I may or may not be.

    5. Dear Disingenuous Anonymous (March 7, 2012 at 5:03 a.m.),

      I'm not bitter at all, just nasty, just like you. I'm attacking what you say about me because you choose to continue attacking me. I could choose otherwise, for example, I could ignore you, but instead I choose to respond to your attack by attacking back. What's fair for the goose is fair for the gander. Why are you complaining? I'm just following your example. Also, writers are sometimes nasty in their criticisms of other writers, and you seem to think you are a skillful and good writer.

      You may have been making statements about yourself, but you're a dishonest liar if you don't admit you were implying that you are somehow better or morally superior than I because you don't have the desire, or won't admit you do, or don't have the balls, to hang out with beautiful young Goddesses and dance with them and their Mere Mortal Studly Young Men companions.

      You say the world doesn't revolve around me, as if I need reminding about that, when what you're doing is projecting your own sense, apparently unconcious, that the world DOES revolve around YOU. It's that Narcisstic position of yours which leads you to have a feeling of grandiosity about yourself as you compare yourself to me. In fact, deep down, you know you envy the balls I have to live a kind of sexually and psychologically free lifestyle which you only dream you could do yourself. Fess up, my friend. I know you well because I, too, once was as repressed as you are with your sexual and libidinous desires.

      I'm also quite certain that it DOES bother you that you suspect, and probably know, that I AM a better dancer, and a free-er Man, than you, at least in the kind of dancing which I and my mostly very young, sexy, and beautiful friends, both Goddesses and Mere Mortal Men, do in the dance clubs.

      I really would love to meet you to take the measure of you. But we both know that you have neither the balls to identify yourself to me, to come out of your hiding hole in the shadowy Anonyminity of these Comment windows, nor the balls to live the sexally and libidinously free, but actually rather chaste, life I am now leading.

      The good thing about our many interactions on these pages is this. From this most recent Comment, it is obvious to me, and to you if you will reflect about this, that I am finally getting under your skin and forcing you to acknowledge that you are not now quite as certain as you were at the beginning of our Comment-Communications that you are better than I in any interesting or morally significant sense.

      All best,

      Your Equal--Neither More, nor Less, than You, Disingenuous Anonymous

  3. Bob- you should follow through on this. Without people like you this kind of activity (if it's true, which if I had to bet it is) goes on indfeniteley while hard working people get stiffed time and time again. I'd also inquire as to whether the towing service is paying the appropriate sales taxes on their services. Are these conforming to the required laws and regualtions in terms of adequate recording keeping, safety and insurance requirements, etc. If they want to make life more difficult for others, they better not be throwing stones in their glass house.

    1. Dear Anonymous (March 6, 2012 at 9:42 a.m.),
      Those are excellent suggestions. I'll definitely follow up on them. I appreciate the encouragement and promise I'll seriously investigate the possibility of a class action, depending on what response I get from the Laz-y Bastard Corporation and the auto zoned out on $$$$$$$ corporation.

      All best,

      The Man who wants to go Tow-to-Two with the previous Commenter

  4. Replies
    1. Hey, Wacker Oftener, that's sort of clever. Thing is, if you stopped Wanking Off so much with your Harry Palms, you might not need so much zzzzzz during the daytime.

      Hey, dude, cut out the Wankin' and go to the dance clubs. Look, I just dance with the Goddesses but you're so HOT ('n bothered) that I'm SURE the Goddesses (or the Mere Mortal Studly Young Men) will go home with you and, if you're a Really Good and Well-Behaved boy, Wank It Off with you.

      All best,

      The Non-Harry Wanker Dancin' Dude

  5. Replies
    1. Hey, Hock, any way you can get mine outta?

      No, no, no? WTF, you SEEMED to be a can-do, can-do, can-do kinda guy. I'm really disappointed in you, dude. Yeah, yeah, yeah, I REALLY am. Please ship up or shape out. Okay?

      All best,

      Positively Negative about Nothing

    2. Actually, I prefer grits and well-done bacon.

      All best,

      Ham-handed Bob

  6. Replies
    1. Yup, Yowza, I'm gonna' keep on keepin' on, with the writing, the dancing, and the living. Thanks for the encouragement, Mr. Mike.

      All best,

      Stayin' in the Hunt Dude

  7. Sally's Hairy ClamMarch 6, 2012 at 3:09 PM

    Beatbox till the knees knock,
    hamhock with my weiner sock,
    takin' mad stock in the jamrock,
    makes the knees hurt and my chair rock.

    Steamin' on the Cleveland ceilin'
    squirtin' splashin' dumpin' peelin'
    el camino's bumpin' wheelin'
    nevertheless the colon's feelin'....

    ...kinda stuffed with sandwich fluff,
    roll the dope, pass and puff,
    these days are better but still rough,
    summer's eve, vagina stuff.

    go under the bridge past the troll guard,
    jack climbed the beanstalk but couldn't get hard,
    magic trick but pulled the wrong card,
    instead stuck the wang in a tub of lard.

    i strive to thrive upon the backside shaped like a bee hive,
    however, i can't, no matter how hard i've tried,
    i will maintain, i won't shy or cry,
    as the cornhole can't fly, like a pie in the sky.

    1. I love poetry. It isn't necessary that it be readily accessible to the normal faculty of ratiocination to be emotionally accessible and enjoyable. At some point I want to say your poem out loud and thrill to the sound and rhythm and dream-like quality of it all.

      Put some more of your stuff up, bro'.

      All best,

      A Minor-Leaguer Poet

  8. excellent article thank you FOR for sharing

  9. Enjoyed reading your article and it seems that you got an adventurous night.

    1. Hi, Metro Towing Calgary March 22, 2013 at 3:14 p.m.,
      Yes, it was a lot of fun and quite the adventure. And I'm glad I finally got a full refund from LAZ Parking for the towing charge and taxi fare, a fair outcome if I do say so myself. (See below for full details about the refund process.)

  10. Hi, what ever happen to this situation?

  11. Hi, Anonymous June 23, 2013 at 3:36 p.m.,
    I sent several letters to LAZ Parking and had several phone conversations with the managers. Eventually, they sent me a check in full refund of the towing charge as well as the taxi fare I had to pay to get from downtown Hartford to the towing company in West Hartford and to an ATM so I could withdraw cash to pay for the towing charge and the taxi fare. All this was accomplished without my having to file a lawsuit. I consider the outcome a complete vindication of my position.

  12. Thanks, Steve. I'm glad you agree with my approach to the problem and its successful resolution. By the way, you're obviously from England. How did you find my blog, and this article in particular?


    Bob Dutcher